Frequently Asked Questions
Everything you need to know about your custom-fit journey.
How do I ensure my measurements are accurate?
We provide an easy-to-follow online measurement guide that walks you through the process step-by-step. No professional tailor is required; you just need a friend and a measuring tape to achieve a flawless fit.
What is the Flawless Fit Guarantee?
If your garment doesn't fit perfectly out of the box, we provide a credit of up to $75 for local alterations. If the item cannot be adjusted, we will remake it for you free of charge.
How long will it take to receive my order?
Since every garment is custom-made to your specific measurements, our standard delivery time is approximately 4 to 5 weeks from the date your order is placed.
Do you offer international shipping?
Yes, we ship our custom menswear to most countries worldwide. Shipping costs and delivery times may vary depending on your specific location and local customs regulations.
Can I customize the details of my suit?
Absolutely. You can personalize everything from the lapel style and button colors to the interior lining and monogramming at no additional cost.
What fabrics do you use for your suits?
We source premium fabrics from renowned mills, primarily using 100% Merino wool ranging from Super 100s to Super 150s, ensuring breathability, durability, and a luxurious feel.